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Delivery

The goods are delivered to you from our Italian warehouse. Once your parcel has been shipped, we will inform you about the tracking number of your parcel by Email. You can monitor the delivery at any stage.

TutITALIA RESPONSIBILITY STATEMENT

We value our reputation, and take responsibility for the safety of Your purchase. In our practice there were NO cases of damage or loss of parcels, but for better safety we make the insurance for each shipment, which covers all possible risks during delivery. In international trade there are no C.O.D., as the goods pass customs. But while paying in advance on the TutITALIA website, you risk nothing.

We guarantee and are responsible:

● That you receive exactly the product that you see in the photo, and the color of the item shown in the photograph corresponds to the original within the acceptable limits of the physical accuracy of color reproduction. All photos were taken in our Studio and are protected by copyright.

● For the fact that the product is 100% original, as well as its thorough inspection before shipment, the quality and completeness.

● For providing you with the tracking number which is stored in a database. This tracking number is used to monitor the delivery of the shipment.

● For making insurance for each shipment, according to which in case of loss or damage of the parcel, the cost of the product and its delivery will be fully refunded to the buyer.

● For the full and proper filling of bill of lading, Invoices and Customs declarations that are shipped along with the parcel, that are the officially registered documents proving the fact of the purchase.

● For using only legal ways of passing the goods through the border of Italy and other countries.

TO WHAT COUNTRIES WE DELIVER

The goods, purchased at the TutITALIA online store, can be delivered to the countries belonging to the service area of international Express Mail Service (EMS), offered by operators of the Universal Postal Union (UPU). In different countries, the final delivery is carried out by SDA Express Courier, DHL, FedEx, USPS, Parcel Force, Chronopost and other courier delivery operators, in cooperation with UPU and SDA. These services are united by common names, which when sent from Italy are branded as MINIBOX Track, CRONO International and DHL Express Worldwide. You can choose your prefered delivery service when placing an order.

Delivery cost

Cost per Shipment Locations
Service Delivery Schedule
FREE (for parcel weight 3 kg or less)
Austria, Belgium, Czech Republic, Denmark, France, Germany, Great Britain (UK mainland only), Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Slovakia, Slovenia, Spain CRONO Express delivery
2-4 days, Monday - Friday
FREE (for order value 300 € or more) Bulgaria, Croatia, Cyprus, Estonia, Finland (Including the Aland Islands), Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Sweden
CRONO Express delivery 3-5 days, Monday - Friday
FREE (for parcel weight 1 kg or less) Belarus, Bulgaria, Croatia, Cyprus, Estonia, Finland (NON Including the Aland Islands), Greece, Ireland, Kazakhstan, Latvia, Lithuania, Malta, Portugal, Romania, Russian Federation, Sweden, Switzerland, Ukraine
MINIBOX Track
15-30 working days
18-37 € (depending on weght, for parcel weight more than 3 kg)
Austria, Belgium, Czech Republic, Denmark, France, Germany, Great Britain (UK mainland only), Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain
CRONO Express delivery
2-4 days, Monday - Friday
19-63 € (depending on weight, or for order value 299 € or less) Bulgaria, Croatia, Cyprus, Estonia, Finland (Including the Aland Islands), Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Sweden
CRONO Express delivery
3-5 days, Monday - Friday
FREE (for order value 300 € or more) Albania, Anguilla, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, Gabon, Georgia, Ghana, Gibraltar, Hong Kong, Iceland, India, Indonesia, Iran (Islamic Rep.), Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea (Rep.), Kyrgyzstan, Lebanon, Liechtenstein, Macao, Macedonia, Madagascar, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, Myanmar, New Caledonia, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama (Rep.), Papua New Guinea, Paraguay, Peru, Philippines, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia (Republic of), Seychelles, Singapore, South Africa, Sri Lanka, Sudan, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Venezuela, Viet Nam.
CRONO International15-30 working days
From 18 € (depending on weight) Albania, Anguilla, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, Gabon, Georgia, Ghana, Gibraltar, Hong Kong, Iceland, India, Indonesia, Iran (Islamic Rep.), Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea (Rep.), Kyrgyzstan, Lebanon, Liechtenstein, Macao, Macedonia, Madagascar, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, Myanmar, New Caledonia, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama (Rep.), Papua New Guinea, Paraguay, Peru, Philippines, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia (Republic of), Seychelles, Singapore, South Africa, Sri Lanka, Sudan, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Venezuela, Viet Nam.
CRONO Express delivery
8-12 working days
From 19 € (depending on weight)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
DHL
2-3 working days
From 26 € (depending on weight)
Albania, Anguilla, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Fiji, Gabon, Georgia, Ghana, Gibraltar, Hong Kong, Iceland, India, Indonesia, Iran (Islamic Rep.), Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea (Rep.), Kyrgyzstan, Lebanon, Liechtenstein, Macao, Macedonia, Madagascar, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montenegro, Morocco, Myanmar, New Caledonia, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama (Rep.), Papua New Guinea, Paraguay, Peru, Philippines, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia (Republic of), Seychelles, Singapore, South Africa, Sri Lanka, Sudan, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United States of America, Uruguay, Uzbekistan, Venezuela, Viet Nam.
DHL
3-5 working days

Shipping cost is calculated automatically at the checkout on the basis of courier service tariffs, and depends on the destination, the total or volumetric weight of purchased goods with packaging (gross).